Klaudena footrest pillow PRIVACY POLICY

Version applicable as of 10 June 2021

1. Why should I read this Privacy Policy?

This Privacy Policy (‘policy’) describes how UAB Convenity (trading as Klaudena footrest pillow, hereinafter referred to as the “Company”, “we”, “us”, “our”) collects, uses, discloses, and stores your personal information and what statutory rights do you have.

2. Who is responsible for protecting my information?

We are: UAB Convenity, trading as Klaudena footrest pillow;

Our company number is: 306178201

Our address: Gedimino g. 45-7, LT-44239 Kaunas, Lithuania

Our e-mail address: support@klaudena.com

3. Why and how do you collect my information?

3. 1. To process your orders on our web shop, receive payments and deliver purchased goods

3. 2. To ensure security of and improve our website

3. 3. To provide you with customer support

3. 4. To inform you about our products or show you internet ads

3. 5. To interact with you via social media

3. 6. To carry out the selection of potential employees

3. 7. To fulfil statutory accounting requirements

3. 8. To defend our rights and interests

4. Who do you share my information with?

We share your information with information recipients, both within and outside European Economic Area (EEA), in cases where necessary for the above-describe purposes and allowed in accordance with applicable laws.

The information we receive from you in connection with the SMS Services may include your cell phone number, the name of your network operator and the date, time and content of your SMS. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. For more information about how we use your personal information, including phone numbers, please refer to our privacy policy.

5. What statutory rights do I have regarding my information?

Subject to conditions and limitations established by applicable laws, you have a right (i) to receive a confirmation as to whether we collect the information related to you and to request access to that information; (ii) to correct inaccurate or incorrect information, or to supplement it when it is incomplete; (iii) to delete the information we have about you; (iv) to restrict the use of your information where you challenge the accuracy of the information, object to the processing of the information or need your information for legal purposes; (v) to request your information in a structured, commonly used and machine-readable format (vi) to object to the processing of the information; (vii) to withdraw any consent given to us regarding the processing of your information; (viii) to file a complaint with supervisory authorities; and (ix) not to receive discriminatory treatment while exercising your rights. More detailed information on your rights and the cases where they are applicable is provided in the sections below.

6. What is my right to request access to information?

You have the right to request that we disclose certain information to you about our collection and use of your information. Once we receive and verify your request we will disclose to you the categories of personal information we collected about you, the categories of sources for the personal information we collected about you, our business or commercial purposes for collecting that personal information, the categories of third parties with whom we share that personal information, the specific pieces of personal information we collected about you and other information that we are obliged to provide under the applicable laws. We have disclosed the information to third parties for a business or commercial purpose as described in Section 4 of this policy.

7. What is my right to rectification?

You have the right to obtain the rectification of inaccurate personal information concerning you. Taking into account the purposes of the processing, you have the right to have incomplete information completed, including by means of providing a supplementary statement.

8. What is my right to request deletion of the information?

You have the right to request the deletion of your information collected and maintained by us in the cases where (i) information is no longer necessary in relation to the purposes for which it was collected or otherwise processed; (ii) you withdraw consent on which the processing is based and there is no other legal ground for the processing; (iii) when you object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing purposes; (iv) the information have been unlawfully processed; (v) where the information have to be erased for compliance with a legal obligation; (vi) the information have been collected in relation to the offer of information society services directly to a child and subject to a consent. Once we receive and verify your request, we will delete (and direct our service providers to delete) your information from our records, unless applicable laws do not provide for deletion of the information in a particular case (for instance, retaining the information is necessary for us or our service provider(s) to complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities, comply with a legal obligation, make other internal and lawful uses of that information that are compatible with the context in which you provided it).

9. What is my right to restrict the processing of information?

You have the right to restrict the processing of your information in the cases where (i) the accuracy of the personal information is contested by you; (ii) the processing is unlawful and you oppose the erasure of the personal information and request the restriction of their use instead; (iii) where we no longer need the personal information for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims; (iv) where you have objected to processing.

10. What is my right to information portability?

You have the right to information portability in the cases when you seek to receive the information you have provided in a structured, commonly used and machine-readable form or to transmit that information to another controller where the processing is based on consent or on a contract and is carried out by automated means.

11. What is my right to object to the processing of my information?

You have the right to object to the processing of your information where the collection and use is based on a task carried out in the public interest or in the exercise of official authority vested or legitimate interest, including profiling, as explained in Section 3 of this policy, or where you object to the collection of your personal information for direct marketing purposes.

12. What is my right to withdraw consent?

You have the right to withdraw any consent given regarding the processing of your information where the processing is based on consent, as explained in Section 3 of this policy, and you seek to withdraw it at any time.

13. What is my right to file a complaint with supervisory authorities?

You have the right to file a complaint with supervisory authorities where you want to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the GDPR.

14. What is my right not to receive discriminatory treatment while exercising my rights?

When you exercise your rights enshrined in applicable laws, you also have the right to non-discrimination. For example, because you exercised your rights under applicable laws, you will not be denied of any goods or services, charged with a different price, provided a different quality of good and services etc.

15. How do I submit a request?

If you would like to exercise your rights described above, please submit a request to us via e-mail at support@klaudena.com or our toll-free telephone number: +1 (205) 782-7133 (US).

16. Can I use an authorized agent?

Sure. You may use an authorized agent to submit a request to opt-out on your behalf if you provide us with the authorized agent written permission to do so. If this is the case, please provide us with a copy of the said permission as instructed under the Section 18 of this policy below. We may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. You may also make a request on behalf of your minor child.

17. Do you engage in automated individual decision-making, including profiling?

No, we do not make decisions based solely on automated processing, including profiling, which would produce legal effects concerning you.

18. Does your website place cookies on my device?

Yes, our website places the following cookies on your device

19. How can I manage cookies?

You can configure your browser to decline some or all cookies or to ask for your permission before accepting them. Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website. You can control the use of functionality cookies, targeting cookies or advertising cookies by adjusting your browser settings. To find out how to manage cookies in your browser, please visit one of the links below:

• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Google Chrome: https://support.google.com/chrome/answer/95647
• Opera: https://www.opera.com/help/tutorials/security/privacy
• Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-information-sfri11471/mac

20. How can I contact your data protection officers?

If you have any questions, comments, or complaints regarding how we collect, use, and store your personal information, our data protection officers are ready to help you. If you need their help, you may contact them at any time via dpo@ekomlita.com.